Ryan Kennedy
Inbound Problem Investigator at Amazon UK
- Role
- Inbound Shipment Investigator at Amazon
- Location
- London, GB
- LinkedIn followers
- 500 followers
About Ryan Kennedy
Ryan is a Management Consultant and a Project Manager. He was a member of Accenture Management Consulting in Dublin before relocating to the UK and subsequently joining the Amazon UK as an Inbound Shipment Investigator - Part of the Inbound Support Services (ISS) Team.Ryan is a committed, focused, hard-working and proactive individual who embraces change and enjoys a challenge. He is a goal-orientated, ambitious and achievement-driven professional equipped with exceptional attention to details, effective communication, business coordination and analytical skills.Ryan is highly organised and has a passion for technology and business as well as continuous learning and development.
Experience
Inbound Shipment Investigator
Oct 2018 — Present · London, GB
Joined Amazon UK in October 2017. Working in newly opened Amazon Fulfilment Centre (FC) based in Tilbury, Essex – The biggest Amazon FC in the EU.Member of the Inbound Support Services (ISS) Team as the Inbound Problem Investigator, providing supervisory support to a team of 20-30 associates. Working based on Amazon Standard Procedures, utilising Amazon Procurement Process, Amazon Standard Identification Number (ASIN), Advanced Shipment Notification (ASN), Purchase Order (PO), Product Preparation SLA’s between Amazon and its vendors, etc.Tasked to resolve inbound shipment problems on the spot and raising traceable Trouble Ticket (TT) for shipments that require further direct engagement with Amazon vendors to resolve issues logged by other investigators.
Education
University College Dublin
Masters Degree, Master of Operations Management
2010 — 2012
Azad University - Central Tehran Branch (IAUCTB)
Engineer's Degree, BE (Hons) - Mechanical Engineering (Majoring in Solid Design)
Technical and Vocational Training Organization (TVTO) - Tehran
Higher Diploma, in Turning (900 hrs), Milling (900 hrs), Tool & Die Making (1600 hrs), AutoCAD (200 hrs)
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