Ryan Jones
Technical Support Representative @Caterpillar Inc.
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WORK HISTORY
Technical Support Representative @Caterpillar Inc.
Northeast Electric Power Tech Rep - Cleveland Brothers, Milton, HO Penn, Boyd & Foley Inc.
EDUCATION
Fairmont State University
Bachelor of Science - BS, Mechanical Engineering Technology
Waynesburg University
Master of Business Administration (M.B.A.), Project Management
ABOUT RYAN JONES
I am a motivated professional with a background in heavy equipment, product support and project management. I have extensive experience working with cross functional global teams utilizing Six Sigma methodologies and processes to solve complex problems. My current responsibilities at Caterpillar include-Electric Power Tech Rep for NE US. Supporting: Boyd, Cleveland Brothers, Milton Cat, HO Penn & Foley Inc-Product problem management-Goodwill administration-Assist CPI “Find It” teams-Facilitation of testing trial iron in the field-Minimize commercial impact on field issues.
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