Ryan J. Milla

IT Systems Administrator @Multimatic

Markham, ON, CA

Duties:•Keep systems up-to-date through operating systems upgrades•Assist with the design, implementation, and ongoing support of new software and integrate automation processes•Oversee troubleshooting for system errors.•Provide technical support either by phone, remote access or site visits as needed.•Modify configurations, utilities, software, etc.•Set up equipment for new users.•Install, test, and monitor servers and new software•Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.•Manage system backups/disaster recovery.•Responsible for server capacity, storage planning, and database performance.•Setup and configuration Avaya phone sets.