Ryan Huser
2x Salesforce Certified Administrator | Army Veteran | Salesforce Administrator
- Role
- Technical Support Specialist at Solera Holdings, LLC.
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Ryan Huser
I am dedicated, results-focused leader with nearly 20 years of combined expertise in…
Experience
Technical Support Specialist
Aug 2022 — Present
Build Salesforce Knowledge base by writing articles and working with the knowledge base team.• Use Salesforce Service Cloud features to manage and process support actions and cases.• Assist software users by resolving a wide range of technical issues across multiple systems and applications.• Translate complex, technical issues into digestible language over the phone, resulting in 90%+ first-call resolution.
Education
DePaul University
Bachelor's degree, Sport and Fitness Administration/Management
2009 — 2013
Skills
- Nutrition
- Social Networking
- Microsoft Excel
- Powerpoint
- Personal Training
- Fitness Training
- Non-Profits
- Exercise Physiology
- Teamwork
- Firearms
- Cpr Certified
- Sports
- First Aid
- Social Media
- Operations Management
- Security
- Veterans Affairs
- Microsoft Word
- Public Relations
- Coaching
- Fitness
- Athletics
- Veterans Benefits
- Safety Management Systems
- Wellness
- Demolition
- Firefighting
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