Ryan Houston
Passionate about driving Customer Service excellence at American Express, a global leader in providing unparalleled financial solutions. Dedicated to delivering exceptional experiences through a suite of card products.
- Role
- Vice President - Complaint Operations, Americas at American Express
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Ryan Houston
Results-oriented professional with 10+ years of experience and a proven knowledge of efficiency improvement, customer driven management, cross-functional team building & leadership at the individual & network level. A dedicated team player with a will to win attitude focused on driving overall performance improvement through thought leadership & strategy.
Experience
Vice President - Complaint Operations, Americas
Aug 2025 — Present · US
Education
Florida Atlantic University - College of Business
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2008 — 2012
Florida Atlantic University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2006 — 2011
Florida Atlantic University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2007 — 2011
Skills
- Nutrition
- Social Networking
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Microsoft Office
- Sales
- Training
- Customer Satisfaction
- New Business Development
- Team Building
- Management
- Marketing Strategy
- Coaching
- Sales Management
- Social Media
- Wellness
- Project Management
- Strategic Planning
- Crm
- Marketing
- Public Speaking
- Operations Management
- Event Planning
- Research
- Customer Service
- Time Management
- Retail
- Account Management
- Microsoft Word
- Change Management
- Team Leadership
- Leadership
- Healthcare
- Business Development
- Negotiation
- Event Management
- Consulting
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