Ryan Horty
Senior Manager, Support @Favor Delivery
Signup · Get unlimited contacts
WORK HISTORY
Senior Manager, Support @Favor Delivery
Austin, TX, US
EDUCATION
The University of Texas at Austin
Professional Development Center- Continuing Education
Purdue University
Bachelor's degree, Psychology
ABOUT RYAN HORTY
17 years experience: People and process management.*12 years experience: Multi-channel Customer Experience Management (CEM) systems design and analytics.*18 years experience: Performance management, coaching, and training with a focus on customer experience and conflict/crisis communication.I am an experienced Contact Center Senior Manager with experience working in start-up, technology, consumer goods & services, health promotions, and non-profit fields. A strong program and project management professional skilled in Customer Experience Assurance, Performance Management, Process Design, Coaching, Public Speaking, Facilitation, and Quality Assurance. I have over 15 years of combined Coaching, Training, and People Management experience in the arenas of performance management, professional development, crisis, suicide, and end-of-life, as well as parenting and child development.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.