Ryan Hollenbach
Global IT Service Operations | IT Service Management | Service Desk | End User Computing | Digital Transformation | Vendor Management | Vulnerability Management
- Role
- Director, Support Services at Ricoh USA, Inc.
- Location
- Levittown, PA, US
- LinkedIn followers
- 500 followers
About Ryan Hollenbach
Experienced Information Technology Process and Support Manager with a demonstrated…
Experience
Director, Support Services
Jun 2023 — Present
Education
Bucks County Community College
Associate's degree, Business Administration, Management and Operations
1993 — 1997
Temple University
Business Administration, Management and Operations
1997 — 1998
Eastern University
Bachelor of Arts - BA, Business Administration, Management and Operations
1999
Skills
- Vmware
- System Administration
- Operating Systems
- Data Center
- Troubleshooting
- IT Service Management
- Active Directory
- Windows Server
- Databases
- Disaster Recovery
- Dns
- Process Improvement
- Integration
- Program Management
- Agile Methodologies
- Requirements Analysis
- Cloud Computing
- Itil
- Vendor Management
- Windows 7
- Saas
- Enterprise Software
- Enterprise Architecture
- Business Analysis
- Virtualization
- IT Strategy
- Software Documentation
- IT Management
- Sharepoint
- Business Process Improvement
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