Ryan Hiebert
Analytics Engineer @Syntax
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WORK HISTORY
Analytics Engineer @Syntax
EDUCATION
Wilfrid Laurier University
HBSc
University of Toronto
Master of Science - MS
ABOUT RYAN HIEBERT
As a Business Intelligence Lead, I specialize in transforming complex data into actionable insights that drive strategic decision-making. With over 4 years of experience in public health and enterprise analytics, I’ve led the design and implementation of scalable BI solutions that have modernized data infrastructure, automated reporting, and empowered data-driven cultures.At the Ontario Ministry of Health, I founded the Business Analytics and Strategic Intelligence Service (BASIS), a centralized BI team that supports 22 units across the Office of the Cheif Medical Officer of Health. I architected end-to-end Power BI solutions, developed enterprise data models, automated ETL pipelines using Power Query/M, and trained analysts and report consumers across the organization. My work resulted in measurable improvements in productivity, data quality, and executive decision-making by reducing the reliance on manual, repetitive data processes.I bring deep technical expertise in- Power BI (DAX, M)- SQL (T-SQL, PostgreSQL, query optimization)- Python (Pandas, NumPy, data wrangling)- Azure (Data Factory, Databricks)- CI/CD (Azure DevOps, GitHub)- Data Modeling (Star/Snowflake schemas, Bus matrix, role-playing dimensions)- ETL/ELT pipelines, data governance, and KPI frameworksI’m passionate about building data systems that scale, mentoring others in BI best practices, and bridging the gap between data and decision-makers.
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