Ryan Hess

About Ryan Hess

Corporate strategy and solution innovation professional with 15+ years business leadership experience and strategy development. Demonstrated history of creating lasting, mutually beneficial alliances that bring profitable solutions to market. Concept to Commercial Viability Corporate Entrepreneurship Global Alliances Digital Manufacturing / 3D Printing / Additive Manufacturing

Experience

1. Sr Director, Strategy and Innovation, Additive Manufacturing

   Ricoh USA, Inc.

   Sep 2013 — Present · Cary, NC, US

   Responsible for identifying unique, value-driven ways Ricoh can bring digital manufacturing and 3D visualization to its customers as a service. Ideate with market research, prove via voice of field/customer, defend with robust business cases to Executive Management Team.Developed full range of unique as-a-service solutions for North and South American markets Ricoh 3D for Healthcare – Ideated and provided subject matter expertise to commercialization of IBM Watson Health-Ricoh alliance in medical 3D Printing that has gone on to see Ricoh become the ISO 13485 manufacturer of an FDA cleared class II medical device. Managed 3D Printing Services – Established foundation for Ricoh Managed 3D Printing Services. Managed Prototyping Services, Managed Fleet Services and End-Use Part Production Services for a variety of industries. AR/VR/MR applications of digital 3D and 4D design. Supply chain optimization for advanced manufacturing and short run production of digitally warehoused parts. Additive Manufacturing Competency Program – Internal/External body of knowledge for training/consulting. Recipient, 2014 and 2016 Ricoh Award for Corporate Excellence. Official Ricoh spokesperson at industry thought leadership events like ISEF, CIITI, SIIM, etc.

Education

• The University of North Carolina at Chapel Hill

  Bachelor's degree, International/Global Studies

  1996 — 2000

• Villanova University

  Master's Certificate in IT Project Management, Information Technology Project Management

  2013 — 2014

Skills

• Analysis
• Ecosystem Management
• Leadership
• Strategic Alliances
• Sales
• Technology Integration
• P&L Management
• Proposal Writing
• Technical Services
• IT Management
• Cross-Functional Team Leadership
• Project Management
• 3d Prototyping
• International Project Management
• Program Management
• 3d Printing
• Technology Evangelism
• Crm
• Strategy
• Strategic Planning
• Product Management
• Account Management
• Vendor Management
• Technical Support
• Translation
• Project Planning
• Additive Manufacturing
• New Business Development
• Managed Services
• Management
• Business Strategy
• Business Development