Ryan Hecht

Recent Graduate of the University of Arizona

Role
Guest Experience Smile Maker at Atlanta Hawks
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Guest Experience Smile Maker

    Atlanta Hawks

    Aug 2025 — Present · Atlanta, GA, US

    Welcome and direct guests with warmth and professionalism, ensuring a positive and inclusive experience• Anticipate and address guest needs by proactively resolving concerns and creating memorable “surprise and delight” moments• Guide guests seamlessly through seating, attractions, and amenities to maximize overall event experience• Resolve guest issues in alignment with arena guidelines and ensure follow-through until resolution

Education

  • Highland Park High School

    College prep

    2017 — 2021

  • University of Arizona

    Bachelor of Arts - BA

    2021 — 2025

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Ryan Hecht — Guest Experience Smile Maker at Atlanta Hawks in Atlanta, GA, US | Unifers