Ryan Hansford
Laser Service Engineer @ABG - A B Graphic International
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WORK HISTORY
Laser Service Engineer @ABG - A B Graphic International
EDUCATION
Royal Air Force #1 Radio School, RAF Locking
BTEC Diploma, Aerospace Avionics
Open University, UK
Engineering Technology Management, Engineering Technology
Halton College, Widnes
ENTRA NVQ3, Engineering Maintenance
SKILLS
ABOUT RYAN HANSFORD
Highly proficient, qualified and effective Senior Field Service and Technical Product Support Supervisor.• Skilled in complex electro-mechanical and optical high value capital equipment used in the semiconductor fabrication industry.• Maintains automated PC and microprocessor based semiconductor characterisation and metrology systems.• Manages customer accounts and comfortable in high pressure customer facing roles.• Imparts meticulous attention to detail, working to Health and Safety and COSHH statute Inc. lasers and X-Ray.• Plans ahead and prioritises work and travel schedules to ensure performance and quality deadlines are satisfied.• Assesses and evaluates technical problems, then either implements or recommends corrective action.• Resolute but tactful communicator.• Identifies new equipment requirements, locates most cost-effective suppliers and then procures items.• Works to ISO 9002 procedures, introduces and manages change with minimal disruption.• Able to work alone or as a team with no supervision.• Experienced at working in cleanrooms down to Class (ISO 6).
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