Ryan Gifford
Assistant Vice President - Director of Commercial Lines Business Analysis & Innovation @Utica National Insurance Group
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WORK HISTORY
Assistant Vice President - Director of Commercial Lines Business Analysis & Innovation @Utica National Insurance Group
Lead a team of business analysts responsible for requirements elicitation and documentation to support all Commercial Lines Systems, including legacy and Duck Creek based policy administration systems- Responsible for maintenance and project intake across all Commercial Lines of Business including Workers Compensation, Commercial Auto, Umbrella, CPP, BOP, GL and Crime- Serve as liaison between executive stakeholders and the Commercial Lines IT COE- Lead the demand management practice including deployment methodology, capacity planning and release oversight- Director of the Corporate Innovation Program - Lead the Business Process Improvement Department - responsible for delivering a suite of internal consulting based services (i.e. Process Mapping, Future State Creation, Change Management)
EDUCATION
SUNY Polytechnic Institute
Bachelor of Arts (B.A.), Sociology
Onondaga Community College
Associate of Arts (A.A.), Education
SKILLS
ABOUT RYAN GIFFORD
Experienced leader with a demonstrated history of delivering results in the information…
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