Ryan G.

About Ryan G.

I seek to pursue a career in Federal Service which capitalizes on my customer service skills, attention to detail, leadership abilities & strong sense of duty & purpose to the American public. I am passionate about helping people have more purpose, positive impact, and joy in their lives. I am dual trained in Individual and Business Tax matters, civil penalty assessment and relief and qualifying hardship criterion as it relates to collections for the Internal Revenue Service. The wider American public, and their representatives seek my counsel when faced with events ranging from establishing a non-profit, buying a home, college savings plans, retirement, inheritance, divorce, sale of a home or business, health concerns, and the proper filing of all tax forms individual and business; including but not limited to the following: 1040, 1041, 1042,940,941,943,944,945,990,1120, 1120C, 1120S,2290,1065, and 720. I engage with the American public and their respective representatives for strategies to not only optimize their finances through tax compliance but also to live more fulfilling lives. I change cultures & influence rooms. I create leaders, not excuses. I am a subject matter expert in all things Individual & Business Tax, particularly as it relates to the Internal Revenue Service. I currently serve within the Wage & Investment division working with SPEC (Stakeholder Partnerships, Education & Communication). I also operate a Resume Writing & Career Coaching service called NAYR Creative Enterprise. I am currently a Subject Matter Expert in IMF/BMF (Individual & Business) Penalty Abatement, IMF/BMF (Individual & Business) Account Adjustments; TPP (Taxpayer Protection Program) & IP-PIN (Identity Protection Program). I have also served as an instructor (nationally certified) on various topics of concern/need as the service adapts to the changing dynamics of how we provide service to the taxpayer and/or their representatives & business entities. We all have unique gifts that deserve to be fully expressed and my fulfillment comes from guiding people forward to live the life of their dreams.I have been recognized by the Internal Revenue Service, CARE, Wage & Investment, Field Assistance; Special Act Award for being apart of a team of SME’s that developed and delivered training for Field Assistance employees for TPP E-Fax cases. I am an emerging thought-leader for conscious financial planning through tax compliance and proper understanding of the American Tax System; and being a forward thinker within the Internal Revenue Service.

Experience

1. Case Advocate

   Taxpayer Advocate Service

   Jan 2025 — Present

   Provide comprehensive assistance to taxpayers in complex and procedural tax cases within the TAS office, focusing on those with complicating or specialized factors. Represent the TAS office in advocating for taxpayers with the IRS\' operating/functional divisions, taking corrective action within statutory and delegated authorities, and recommending the issuance of Taxpayer Assistance Orders.Engage with taxpayers facing delays, significant hardships, or systemic issues, clarifying complicating problems, citing applicable laws, and educating them on tax obligations, rights, and options.Conduct specialized research, analysis, and computations to make adjustments to taxpayers\' accounts with unique factors, recommending adjustments per TAS/IRS service level agreements.Initiate credit transfers, payment tracers, and computations to tax, penalty, and interest, while preparing manual refunds, making abatements, and executing waivers within TAS statutory and delegated authorities.Provide guidance through seminars, speeches, and workshops, delivering in-house training to lower-level employees as necessary.Handle telephone calls from taxpayers, determining whether they meet TAS criteria for case handling, and providing relevant information or directing calls accordingly.

Education

• Shaw University

  Bachelors of Arts, Mass Communications, Political Science

  2008 — 2012

• Wallace Rose Hill High School

  Diploma

  2004 — 2008