Ryan Freeman

About Ryan Freeman

I am a highly motivated and punctual professional with a professional demeanor and presence. I have proven analytic abilities and excellent verbal and written communication skills. I value teamwork, passion, enthusiasm, reliability, and drive for results. I have extensive experience in direct-to-consumer order fulfillment and retail from L Brands and Global Supply Chain, a division of Gap Inc. Over the past 13+ years, I have acquired operational experience working in multiple areas within a distribution center environment. I have developed the ability to work in a fast-paced, teamwork-oriented environment, along with developing leadership and team development skills. I have over 13 years of experience using various WMS systems, such as Retek, Sterling, Pyramid, Manhattan, and Crisplant. I have six years of experience building partnerships with logistical teams to leverage best practices using reporting analytics to support order management initiatives. I also have experience creating process improvements using lean Six Sigma principles and training and supervising both seasonal and regular associates. My academic journey has been instrumental in shaping my professional growth. I hold a B.A. in Psychology from Ohio University and an MBA from Ohio Dominican. These degrees have not only enhanced my understanding of business operations but also sharpened my communication and problem-solving skills. Additionally, I have a Master’s Certificate in Six Sigma (Green et al.), which further underscores my commitment to continuous learning and professional development.

Experience

1. Production Control Supervisor

   Kohl's

   Aug 2021 — Present · Etna, OH, US

   Effectively plans workload to execute operational objectives.• Analyzes department performance and provides insights that influence daily business decisions.• Manages staffing and e-commerce customer demand exceptions, adjusting the forecasts when needed.• Evaluate and track the level of service, quality, and accuracy standards.• Oversees the workflow of several departments in conjunction with department supervisors.• Develops an adequate staff through coaching and performance feedback.• Performs root-cause analysis to determine the best solution for implementation.• Aligns with business partners to resolve issues and ensure efficient service.

Education

• Ohio Dominican University

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2007 — 2009

• Ohio University

  Bachelor of Arts (B.A.), Psychology

  1999 — 2003

• University of Minnesota

  Data Visualization and Analytics Boot Camp , Data analytics

• Reynoldsburg High School

  High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

  1995 — 1999

• Villanova University

  Master's Certificate, Six Sigma

  2015 — 2015

• Southern New Hampshire University

  Bachelor of Science - BS, Cybersecurity

Skills

• Team Leadership
• Multi-Task & Handle High-Volume Workloads
• Inventory Analysis
• Inventory Management
• Inventory Control
• Data Analysis
• Performance Measurement
• Microsoft Office
• Problem Solving
• Process Improvement
• Data Entry
• Team Development
• Statistical Inventory Audit Proficiency
• Supply Chain Management
• Order Processing
• 5s
• Leadership Development
• Microsoft Excel
• Order Fulfillment