Ryan Fox
Channels and Content Specialist @M&G
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WORK HISTORY
Channels and Content Specialist @M&G
Edinburgh, GB
Supporting the next phase of M&G’s digital communications strategy by helping to evolve key colleague-facing channels, with a focus on performance, user experience and meaningful content.This role brings together content, UX and platform optimisation to enable high-impact communications that inform, engage and empower a global workforce.Key focus areas:• Contributing to the development of digital channel strategy and governance• Planning and delivering high-quality, accessible content across internal platforms• Helping drive user-centred improvements through journey mapping and performance insights• Supporting major organisational priorities with timely, effective digital communications
SKILLS
ABOUT RYAN FOX
Channel Strategy | Intranets | Social Media | Digital CommunicationI’m a digital communications specialist with a strong background in managing intranets, social platforms and content strategy to engage colleagues and customers.With experience across global financial services, I’ve led the evolution of digital channels through rebrands, restructures and technology upgrades, helping organisations connect with their people in smarter, more engaging ways. I work closely with stakeholders at all levels, from internal teams to executive leaders, to drive engagement, simplify messaging and support business goals.Currently, I’m Channels and Content Specialist at M&G, where I’m helping to shape the future of our digital workplace.I’m passionate about digital channel management that’s practical, inclusive and insight-led, and I thrive in fast-moving environments where comms plays a key role in culture and change.
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