Ryan Diggs

About Ryan Diggs

I have over 20 years of finance services experience, with a focus on condo review, collateral underwriting, business support, business execution, implementation, strategic monitoring and quality assurance. As a Quality Assurance Administrator at Wells Fargo, I apply my skills and expertise to ensure the accuracy and compliance of underwriting procedures, investor requirements, and risk management standards.Prior to returning to joining Wells Fargo, I worked as a Collateral Underwriter and a Quality Assurance Analyst at CrossCountry Mortgage, where I streamlined appraisal review processes, conducted periodic quality control reviews, facilitated communication among internal stakeholders, and managed appraisal pipelines. I also trained and certified over 100 underwriters in agency and non-agency collateral products, refined the delegation of authority roadmap, instituted a stringent loan level audit system, and analyzed quality and performance trends. I am proficient in credit analysis and mortgage lending, and I have a high degree of attention to detail. My mission is to provide superior service and support to customers and partners, and to contribute to the growth and success of the team and the organization. I value teamwork, integrity, and excellence, and I seek to bring diverse perspectives and experiences to the work environment.

Experience

1. AVP - Valuation Specialist Condominium Project Review

   Wells Fargo

   Jan 2025 — Present · US

   National Project Review and Eligibility Services, National Underwriting and Production Risk Management. High level, project risk assessments to verify condominiums meet Fannie Mae collateral lending guidelines. Introduced effective underwriting approaches, which minimized risk exposure and upheld profitability.• Led thorough quality reviews within the underwriting team, ensuring compliance standards were consistently met.• Enhanced client engagement through clear and transparent communication, resulting in high customer satisfaction.•Collaborated and consulted with colleagues, internal partners, management and lines of business regarding risk management•Reviewed and researched moderately complex potential data defects, and follow through on reporting, escalation, and resolution

Education

• University of North Carolina at Charlotte

  Lean Six Sigma

Skills

• Mortgage Banking
• Usda
• Home Equity
• Real Estate Financing
• Underwriting
• Mortgage Lending
• Refinance
• Debt Consolidation
• U.s. Department of Agriculture (Usda)
• Working with First-Time Home Buyers
• Reverse Mortgages
• Residential Mortgages
• U.s. Va Loans
• Certified Mortgage Planning
• Loans
• Loss Mitigation
• Fha Financing
• Second Mortgages
• Investment Properties
• Credit
• Loan Servicing
• Banking
• Home Equity Lines of Credit
• Funding
• Credit Analysis
• Consumer Lending
• Fha
• Loan Origination
• U.s. Federal Housing Authority (Fha)
• Lines of Credit
• U.s. Fha Financing
• Home Equity Loans
• Mortgage Underwriting
• First Time Home Buyers
• Government Loans
• Commercial Lending
• Va Loans