Ryan Cunningham
- Role
- Edi System Analyst - Digital Customer Experience at Johnson & Johnson
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Ryan Cunningham
Experienced Analyst with a demonstrated history of working in the financial services…
Experience
Edi System Analyst - Digital Customer Experience
Aug 2021 — Present
Maintain all EDI mappings, translations, processes for EDI 810, 850, 855, and 856. • Manage all incoming internal/external tickets within Salesforce for EDI transaction troubleshooting. • Lead, plan, and implement order automation through EDI integration for national hospital networks. Automated bill only orders annually with 1,100 hours of customer service time saved. • Create automated data feeds for product catalog data through SFTP upload (WinSCP) • Liaison between VANs (GHX, Prodigo, Amsurg, Vizient, etc.), Sterling Integrator, customer ERP, and internal ERP to facilitate data enhancements/projects through EDI. • Monitor system health and traffic leveraging CDL connection on an ongoing basis. • Responsible for remediation of production incidents that impact the order to cash process.
Skills
- Microsoft Excel
- Microsoft Word
- Leadership
- Customer Service
- Windows
- Management
- Outlook
- Business Relationship Management
- Microsoft Office
- English
- Powerpoint
- Research
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.