Ryan Cook
Senior Principal Sales Engineering | Driving Scalable Contact Center & Mobile Solutions | Sales Enablement Strategist | AI Specialist
- Role
- Senior Principal, Sales Engineering at TTEC Digital
- Location
- Oak Ridge, TN, US
- LinkedIn followers
- 500 followers
About Ryan Cook
A self-starter who has had experience in a variety of technical and Sales roles. Highly organized with ability to work on multiple projects concurrently, under time constraints and in demanding situations. Excellent communication skills used when interacting with people at all levels of business. Able to relate to people from different backgroundsCCasS, UCasS, AI, ML, Cloud, On-Prem, Large Customers
Experience
Senior Principal, Sales Engineering
Sep 2024 — Present · US
Education
Avaya Professional Design Specialist
Unified Communications, Certificate Unified Communications
2010 — 2010
Avaya Professional Sales Specialist
Certificate Call Center, Call Center
2011 — 2011
Avaya Certified Specialist
Avaya Certified Specialist, IP Telephony Design Enterprise
2009 — 2009
Cisco Networking Academy
Cisco Certified Network Associate, Networking
2001 — 2001
Microsoft
Microsoft Certified System Engineer
2001 — 2001
Avaya Professional Sales Specialist
Certificate for Avaya Networking, Avaya Networking
2011 — 2011
Cisco Networking Academy
Cisco Certified Sales Expert, Networking
2006 — 2006
Five9s University
Five9 Sales Certified, Five9 Sales
Microsoft Global Partner Solutions (GPS)
Transform support with Dynamics 365 Customer Service & Contact Center - Participant, Microsoft Dynamics
Five9s University
Five9 Advanced Sales Certified, Five9 Sales
CompTIA Network+
Network+ Certified Technician, Network and System Administration/Administrator
2000 — 2000
Microsoft Global Partner Solutions (GPS)
Copilot Business Value - Proficient
Skills
- Networking
- Avaya S8xxx Communication Manager; Design, Support
- Solution Selling
- Ccna
- Unified Communications
- Telecommunications
- Avaya Call Center Reporting/Call Accounting; Design, Implementation, Support
- Wireless Technologies
- Managed Services
- Wireless
- Avaya Definity Traditional Platform; Design,Implementation, Support
- Avaya Proactive Contact; Design
- Avaya, Cisco, Muru Wireless Voip; Design, Implementation, Support
- Avaya Messaging; Design, Implementation, Support
- Lan-Wan
- Avaya Self Service; Design
- Sip
- Voip
- Avaya, Polycom,Tandberg/Cisco Video; Design, Implementation, Support
- Call Centers
- Ip
- Cisco, Avaya Data; Design, Implementation, Support
- Avaya Messaging; Design,Support
- Avaya Ip Office; Design, Implementation, Support
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.