Ryan A. Smith
Director Officer i, Business Support Center @Broward County Public Schools
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WORK HISTORY
Director Officer i, Business Support Center @Broward County Public Schools
Broward County, FL, US
Driving modernization efforts for a Shared Service Center supporting 239 locations within Broward County District Schools, leading a team of 95+ professionals. Provide executive leadership, strategic direction, and implementation of best practices in business services, including: internal funds accounting, multi-site budgeting/forecasting, policy development,district wide e-commerce, and logistical support. Dedicated to optimizing financial operations and enhancing services to drive sustained success and meet the diverse needs of a $5.5B organization.• Leading district-wide initiative to review, update, and optimize internal fund policies and procedures to enhance oversight, increase compliance, and mitigate financial risk across all locations.• Developed and led a transformative Best Place to Work initiative, focused on motivating and engaging staff, resulting in Gallup Q12 Top Box scores surging 97.7%(21% to 42%) and eNPS growth of 229%(‐28 to 36).• Redeveloped purchase process for District locations to include APIs, workflows, and new technologies resulting in est. process time savings of 20% per FTE involved.• Revamped the vision and functionality for the district’s e‐commerce site, increasing transaction revenue from 33.4MM to 44.2MM (32%) in three years.
EDUCATION
University of Maryland
Bachelor’s Degree, Kinesiology
Springfield College
Master’s Degree, Human Services- Organizational Management & Leadership
SKILLS
ABOUT RYAN A. SMITH
WHAT I DO: I help organizations to build strong and efficient operations by providing executive leadership spanning operations, policy-making, financial management, strategic partnerships, volunteerism, philanthropy, risk management, and community engagement.HOW I DO IT: I am the Director/ Officer I of the Business Support Center for the sixth largest school district in the nation. By utilizing twenty years of progressive leadership experience in fast-paced, dynamic environments, I am able to bring greater effectiveness and efficiency to our shared services model allowing more resources to be focused on student learning and achievement.WHO I WORK WITH: • Education and government leaders • Business owners and executives• Rotary clubs, civic groups, and Chambers of Commerce• Community groups and NPOsWHY IT WORKS: My focus is always building for the long-term: people, processes, and partnerships. Most recently, with Broward County Public Schools where I have helped to redefine the district\'s approach to shared services and Internal Funds accounting.WHAT MAKES ME DIFFERENT: I love the challenges of executive leadership, staff development, teamwork, and working with volunteers. I bring out the best in those around me—both staff and volunteers—and the results follow.WANT TO TALK? Reach out to me directly here on LinkedIn.
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