Ryan A. Smith

About Ryan A. Smith

WHAT I DO: I help organizations to build strong and efficient operations by providing executive leadership spanning operations, policy-making, financial management, strategic partnerships, volunteerism, philanthropy, risk management, and community engagement.HOW I DO IT: I am the Director/ Officer I of the Business Support Center for the sixth largest school district in the nation. By utilizing twenty years of progressive leadership experience in fast-paced, dynamic environments, I am able to bring greater effectiveness and efficiency to our shared services model allowing more resources to be focused on student learning and achievement.WHO I WORK WITH: • Education and government leaders • Business owners and executives• Rotary clubs, civic groups, and Chambers of Commerce• Community groups and NPOsWHY IT WORKS: My focus is always building for the long-term: people, processes, and partnerships. Most recently, with Broward County Public Schools where I have helped to redefine the district\'s approach to shared services and Internal Funds accounting.WHAT MAKES ME DIFFERENT: I love the challenges of executive leadership, staff development, teamwork, and working with volunteers. I bring out the best in those around me—both staff and volunteers—and the results follow.WANT TO TALK? Reach out to me directly here on LinkedIn.

Experience

1. Director Officer i, Business Support Center

   Broward County Public Schools

   Apr 2021 — Present · Broward County, FL, US

   Driving modernization efforts for a Shared Service Center supporting 239 locations within Broward County District Schools, leading a team of 95+ professionals. Provide executive leadership, strategic direction, and implementation of best practices in business services, including: internal funds accounting, multi-site budgeting/forecasting, policy development,district wide e-commerce, and logistical support. Dedicated to optimizing financial operations and enhancing services to drive sustained success and meet the diverse needs of a $5.5B organization.• Leading district-wide initiative to review, update, and optimize internal fund policies and procedures to enhance oversight, increase compliance, and mitigate financial risk across all locations.• Developed and led a transformative Best Place to Work initiative, focused on motivating and engaging staff, resulting in Gallup Q12 Top Box scores surging 97.7%(21% to 42%) and eNPS growth of 229%(‐28 to 36).• Redeveloped purchase process for District locations to include APIs, workflows, and new technologies resulting in est. process time savings of 20% per FTE involved.• Revamped the vision and functionality for the district’s e‐commerce site, increasing transaction revenue from 33.4MM to 44.2MM (32%) in three years.

Education

• University of Maryland

  Bachelor’s Degree, Kinesiology

  1998 — 2001

• Springfield College

  Master’s Degree, Human Services- Organizational Management & Leadership

  2014 — 2015

Skills

• Business Process Improvement
• Staff Development
• Budgets
• Facility Management (Fm)
• Community Outreach
• Fundraising
• Community Engagement
• Community Building
• Operational Excellence
• Public Speaking
• Government Relations
• Event Management
• Budget Development
• Membership Development
• Revenue & Profit Growth
• Contingency Planning
• Storytelling
• Non-Profit Leadership
• Team Building
• Management
• Program Development
• Program Management
• Social Responsibility
• Philanthropy
• Business Development
• Non-Profit Board Development
• Leadership Development
• Policy
• Risk Management
• Nonprofit Organizations
• Operations Management
• Financial Analysis
• Business Networking
• Nonprofits
• Professional Mentoring
• Budget Management
• Public Relations
• Volunteer Recruiting
• Marketing
• Policy Writing