Bobby Walsh

About Bobby Walsh

Healthcare Program Leader (DBH, CHPM)| Strategic oversight for an 8-figure budget.I lead a cross-functional team of 15 and indirectly oversaw 170 staff, driving a 60% increase in team engagement. Transforming clinical vision into enterprise-level results through data-driven strategy.ELIMINATING WASTE & ELEVATING CAREI’ve spent over 10 years navigating the complexities of healthcare operations, and if there is one thing I’ve learned, it’s that the best ideas fail without meticulous execution. I am known for being the \"Operational Excellence Leader\" who steps into fragmented systems to make them efficient, predictable, and streamlined.A defining moment in my career at Johns Hopkins was tackling our integrated care screening process. Manual transcription was causing high error rates in medical records, and provider satisfaction was low due to the administrative burden.The Solution: Leveraging Lean principles, I led the development and implementation of an EHR-integrated screening strategy. I didn\'t just aim for a \"tech fix\"; I focused on a data-driven change management strategy that aligned our clinical vision with daily workflows.The Impact: • Accuracy: Achieved a 95% reduction in medical record errors. • Satisfaction: Drove a 67% increase in provider satisfaction by removing manual friction.CORE COMPETENCIES & SPECIALTIESSTRATEGY • Business Case Development • OKR/KPIs • Organizational Change • Portfolio Prioritization • ROI Analysis • Strategic Initiatives & AlignmentGOVERNANCE • Escalation Management • HIPAA • PMO Frameworks • Regulatory Compliance (100% success rate in audits) • Steering Committee LeadershipEXECUTION • Critical Path Analysis • Multi-phase Planning • Stakeholder ManagementTOOLS & TECH • Confluence • JIRA • Power BI • TableauLET’S CONNECTI am open to discussing leadership roles in Integrated Health Tech or the intersection of clinical excellence and strategic program growth. Reach out directly here on LinkedIn.

Experience

1. Clinical Program Manager (Therapy Manager)

   Johns Hopkins Hospital

   May 2018 — Present · Baltimore, MD, US

   o Develop and implement comprehensive therapy treatment plans for diverse patient populations. • Developed and executed an integrated behavioral therapy screening strategy, resulting in a 95% reduction in medical record errors and a 67% increase in provider satisfaction. • Expanded access to care by launching two in-person service lines and telehealth services, providing culturally responsive treatment for diverse populations.o Supervise and mentor a multidisciplinary team to ensure high-quality patient care. • Led a cross-functional team of 15 and indirectly oversaw 170 staff, driving a 60% increase in team engagement and job satisfaction. • Facilitated 50+ national and international training sessions on evidence-based recovery principles, measurably improving providers’ clinical skills.o Manage departmental budgets and resources effectively to optimize operational efficiency. • Managed a 7-figure budget and provided strategic oversight for an 8-figure budget, achieving a 10% reduction in operating expenses through cost-saving initiatives. • Achieved 90%+ departmental productivity by implementing a data-driven change management strategy and performance dashboards.o Collaborate with physicians and other healthcare professionals to coordinate patient care and treatment strategies. • Partnered with executives to establish KPIs and a 5-year strategic plan, aligning clinical vision with organizational goals across all service lines.o Ensure compliance with all relevant healthcare regulations, accreditation standards, and organizational policies. • Maintained 100% success rate in federal, state, and local audits over a 7+ year tenure by implementing organization-wide regulatory initiatives.o Evaluate and integrate new therapeutic modalities and technologies to enhance patient outcomes. • Led a 5x increase in clinical research and quality improvement initiatives over three years, scaling the impact of new therapeutic deliverables.

Education

• Thomas Jefferson University

  Master of Science (M.S.), Occupational Therapy

• The Johns Hopkins Hospital

  Post Graduate Residency, Mental Health

• The College of New Jersey

  Bachelor of Arts - BA, Psychology, Minor in Biology

• Arizona State University

  Doctor of Behavioral Health, Management Concentration