Robert McMahon
Director, Disaster Recovery and Incident Management @Caris Life Sciences
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WORK HISTORY
Director, Disaster Recovery and Incident Management @Caris Life Sciences
Irving, TX, US
Lead the enterprise Disaster Recovery, Major Incident Management, and Crisis Response program responsible for safeguarding critical technology and operational services against disruption. Direct the 24×7 Major Incident framework and enterprise recovery strategy to ensure rapid restoration of services, operational continuity, and alignment with regulatory and risk management requirements.Oversee enterprise resilience strategy spanning Disaster Recovery, Incident Management, and crisis response across infrastructure, cybersecurity, engineering, and operations teams. Coordinate cross-functional response during major outages and cyber events while providing clear executive communications and maintaining a single source of truth for service-impacting incidents.Drive organizational resilience through structured disaster recovery exercises, technical failover testing, and post-incident Root Cause Analysis programs that identify systemic risks and inform engineering and reliability improvements. Maintain enterprise recovery frameworks including runbooks, service dependency mapping, and defined Recovery Time and Recovery Point Objectives (RTO/RPO) for critical services.Partner with architecture, infrastructure, and security leadership to embed resilience into system design and operational processes. Provide executive reporting on incident trends, recovery readiness, and resilience maturity while identifying systemic risks and recommending strategic mitigation initiatives.Champion continuous improvement across the resilience program, strengthening the organization’s ability to withstand infrastructure failures, cyber events, and operational disruptions
EDUCATION
ITT Technical Institute
BSEET, Electronics Engineering
Walden University
MS in Leadership w/ Specialization in Project Management, Business Leadership
SKILLS
ABOUT ROBERT MCMAHON
Senior Director–level technology leader specializing in operational readiness, technology resilience, and enterprise reliability across large, complex, and regulated environments.I partner with engineering, operations, security, and executive leadership to ensure systems are ready before go-live, resilient during disruption, and recoverable when failure occurs. My work spans enterprise operational readiness governance, disaster recovery and business continuity, major incident and crisis management, observability, and audit readiness.I am known for identifying operational risk early in the delivery lifecycle, translating technical complexity into clear business impact, and guiding leaders through high-pressure decisions that protect customers, patients, and organizational trust. My background includes large enterprise operations, safety-critical environments, and healthcare, where failure tolerance is low and accountability is high.I gravitate toward roles where resilience, reliability, and readiness are treated as strategic capabilities, not afterthoughts—and where leaders value calm execution, clear governance, and disciplined operations at scale. Interests include:Enterprise Operational Readiness & Go-Live GovernanceTechnology Resilience (DR, BCM, Availability)Major Incident & Crisis LeadershipReliability, Observability & Operational MaturityExecutive Risk Communication
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