Richard George
Call Center Leader @Service Corporation International
Houston, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2021 — Present
Call Center Leader @Service Corporation International
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EDUCATION
2000 — 2002
City University of Seattle
Master of Business Administration (M.B.A.), MBA
1997 — 1999
Chapman University
Extensive Graduate Studies, HR
1985 — 1988
University of Denver
Bachelor’s Degree, Political Science and Government
SKILLS
Contact Center ManagementOutsourcingAccount ManagementTeam LeadershipService DeliveryManagementCall CenterStrategic PlanningNegotiationBudgetingCrm IntegrationProcess ImprovementTrainingQuality AssuranceTeam ManagementCrm Program ManagementStrategyChange ManagementContract NegotiationProblem SolvingSix SigmaMicrosoft Dynamics CrmCustomer Relationship Management (Crm)Project ManagementBusiness Process ImprovementBusiness AnalysisContinuous ImprovementSupervisory SkillsCustomer ServiceCross-Functional Team LeadershipCustomer ExperienceBusiness ProcessWorkforce ManagementCustomer SatisfactionMentoringPerformance ManagementTeam BuildingVendor ManagementOperations ManagementProgram Management
ABOUT RICHARD GEORGE
I am a detail-oriented, analytical leader with 16+ years of operations management…
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