Rachna Vashistha

About Rachna Vashistha

Agile Project Manager and Certified Scrum Master with 8+ years of experience driving project success, enhancing customer retention, and leading high-performing teams. I specialize in turning business challenges into collaborative solutions that deliver measurable results.My expertise includes- Project Leadership & Execution: Leading cross-functional teams to deliver complex projects on time and within scope- Customer & Stakeholder Management: Fostering strong relationships to ensure alignment and exceed client expectations- Driving Business Growth: Developing and executing strategies that lead to increased customer retention and business growth.Beyond my professional qualifications, I am a proud military spouse. I wholeheartedly believe being a part of the military community has equipped me with a unique blend of resilience and adaptability, and honed my ability to lead and thrive in dynamic, fast-paced environments, making me a quick-thinking problem-solver.I am passionate about fostering inclusive teams and mentoring others to unlock their full potential. I\'m actively seeking opportunities to leverage my skills to drive impactful change and contribute to a company\'s success.

Experience

1. Project Manager - Loyalty Marketing

   Continuumglobal

   Sep 2023 — Present

   Working as a Team Lead for Google Play Store\'s Loyalty Production Operations, I own the end-to-end delivery of global loyalty campaigns, ensuring flawless, on-time launches. I act as the primary liaison for Loyalty Production, delivering data-backed campaign reports to Google Play stakeholders and leading change management for new campaign types.Key Contributions- Spearheaded the onboarding and scaling of flagship loyalty initiatives, including \"Super Weekly Prize\" and \"Play Pass\" subscription page offers- Managed high-impact internal projects using Agile methodology, including the implementation of org-wide timesheets to track resource utilization and the build-out of an Operational Dashboard for real-time budget governance- Delivered comprehensive campaign reporting to Google Play stakeholders, providing data-backed insights on campaign performance- Drove internal culture-building through employee engagement events, leading creative planning, budget management, and stakeholder alignment- Authored internal Q3 & Q4’24 newsletters, highlighting top talent and strengthening internal communication.

Education

• Jai Narain College of Technology

  Bachelor's degree, Computer Science

  2013 — 2017