Ruxandra Giura

About Ruxandra Giura

Award-winning, data-driven digital solutions expert with 20 years of experience providing technical leadership, digital product development and optimizing customer experience (CX). My background at the nexus of IT, web design, analytics, and marketing has given me the unique perspective needed to deliver both transformative digital solutions and targeted outreach strategies. By defining a forward-looking vision and leading multidisciplinary teams, I’ve been able to drive one-of-a-kind digital experiences that maximize audience engagement and organizational reach. Technical Areas of Expertise: Web Management | Digital Marketing and Outreach | Project Management | Product Development | Human Centered Design | CX | CRM | AnalyticsSkills: Business case writing | Strategic communication | Multimedia Production | Web & Graphic Design | Process & Procedure Documentation | Social Media Marketing | Usability | TestingSoftware: MS Office, Adobe Creative Suite (Photoshop, Illustrator, Audition, Premiere, InDesign, Dreamweaver, Animate) Avid, Final Cut ProWeb: Advanced knowledge of HTML, CSS, XML, RSS, SEO, Google Analytics, Google Tag Manager, SiteCatalyst, Webtrends; working knowledge of PHP, MySQL, JavaScript, jQuery; Salesforce, ZenDesk, Drupal (expert user), WordPress; Granicus/GovDelivery; proficient using various online marketing and survey software solutions.Opinions expressed here are solely my own.

Experience

1. Web Content Specialist, Consumer and Governmental Affairs Bureau

   Federal Communications Commission

   May 2022 — Present · Washington, DC, US

   Provide technical expertise and advice to senior leadership on social media platforms, web publishing tools, and other digital solutions that benefit consumers. Guide the implementation of new consumer social media resources, maps and data visualization tools, video and animation editing tools, and other interactive resources; Advise on planning and accomplishing short‐ and long-term priorities; prepare schedules for completion of work, with a primary focus on consumer digital assets; provide support for other CGB digital systems as needed;Apply project management skills and technology solutions to increase web productivity and effectiveness, reduce work impediments, and effectively implement new or amended standard operating procedures. Serve as the authoritative source for decisions and guidance dealing with compromises and changes in web project objectives; provide leadership in establishing management processes and a work environment conducive to effective utilization of personnel and financial resources in the planning, engineering, and execution of projects.

Education

• American University

  MA, Journalism and Public Affairs (minor: Public Policy)

  2005 — 2006

• Colegiul Național „Mihai Viteazul” București

  Baccalaureate, Math- Physics

  1996 — 2000

• University of Bucharest

  BA, Journalism

  2000 — 2004

• Louisiana State University

  Mass Communication

  2004 — 2005

Skills

• Wordpress
• Web Content
• Copywriting
• Cms
• Editing
• Social Media
• Web Design
• Journalism
• SEO
• Content Management
• Content Development
• Email Marketing
• Newsletters
• Google Analytics
• Multimedia
• Publishing
• Blogging
• Copy Editing
• Social Media Marketing
• Online Publishing
• Online Advertising
• Drupal
• Joomla
• Storytelling
• Final Cut Pro
• Online Marketing
• Marketing
• Indesign
• Web Development
• Web Content Management
• Public Relations
• Ap Style
• Dreamweaver
• User Experience
• Css
• Graphic Design
• Illustrator
• Content Strategy
• Writing
• Newspapers