Ruvia Riyajuddin

Customer Service Representative @Foot Locker

Leicester, GB

Delivered exceptional customer service by engaging and handling high volumes of customer interactions, understanding their needs, and providing personalised product recommendations that supported sales growth- Drove daily sales by proactively cross-selling, consistently achieving sales targets with 10+up-sells per shift.Product Knowledge & Trends- Strengthened up-to-date knowledge of current and upcoming product trends to assist customers effectively, overall enhancing the customer experience.Team Collaboration & Store Operations- Ensured collaboration with colleagues to maintain visual standards and smooth store operations, ensuring an inviting shopping atmosphere.