Rutwik Ghotkar
Techno-functional Oracle Transportation Management Consultant at Deloitte | Ex - Birlasoft
- Role
- Consultant at Deloitte
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rutwik Ghotkar
As a Technical Consultant at Birlasoft, I provide L1 support and troubleshooting for OTM, a cloud-based transportation management system that enables end-to-end visibility and optimization of logistics operations. I work with clients from various industries and regions, ensuring their satisfaction and efficiency with the OTM platform.I have a strong background in Electrical, Electronics and Communications Engineering, having graduated from G.H. Raisoni College of Engineering in 2021. I also have certifications in data analytics from Google and proficiency in German language. I have developed skills in order management, shipment management, planning, billing, user management, and master data modules of OTM, as well as in creating agents, user roles, and reports. I have contributed to the reduction of ticket issues by 20% on a YTD basis, by providing permanent solutions and analyzing the trends of incoming issues. I am determined to enhance my OTM expertise and customer service skills, and to learn from the diverse and talented team at Birlasoft.
Experience
Consultant
May 2024 — Present · Mumbai, IN
Showcasing The Oracle transportation management and SCM product and its functionalities to cater to the specific needs of each organisation\'s operational workflow.
Education
G.H. Raisoni College of Engineering(GHRCE), Nagpur
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2017 — 2021
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