Rutvik Joshi

About Rutvik Joshi

As the Founder and Managing Director of MindTap Solutions, I lead with a singular…

Experience

1. Founder - Head of Client Relationship

   Mindtap Solutions

   Feb 2023 — Present · Nashik, IN

   As a Founder – Head of Client Relationship, I am responsible for client engagement strategy, ensuring that every partnership is nurtured, strengthened, and expanded. This role combines leadership, strategy, and execution to drive long-term growth, client satisfaction, and trust across multiple verticals.Key ResponsibilitiesDevelop and implement strategies for building and maintaining strong client relationships.Act as the primary point of contact for key global accounts, ensuring consistent communication and satisfaction.Lead negotiations and secure long-term contracts with enterprise clients.Identify new opportunities within existing accounts to expand business partnerships.Oversee service delivery across multiple functions, including lead generation, technical support, web services, and AI-driven solutions.Work closely with operations, delivery, and marketing teams to ensure SLAs and KPIs are consistently achieved.Monitor client feedback and implement continuous improvements for service excellence.Represent MindTap Solutions at industry events, conferences, and client meetings.Ensure compliance with contractual obligations, HR policies, and industry regulations.Foster a client-first culture within the organization and mentor teams for high performance.What We OfferOpportunity to work directly with the Founder and leadership team in a dynamic, fast-growing company.Exposure to global clients across multiple industries.A culture that values innovation, performance, and client success.Competitive benefits and career growth opportunities.

Education

• Sanghavi College of Engineering

  High School Diploma, Mechanical Engineering

  2016 — 2020