Ruthra Nivetha Shanmugavel
Customer Service Specialist @PLS Logistics Services
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WORK HISTORY
Customer Service Specialist @PLS Logistics Services
Dubai, AE
Coordinating with clients and shipping lines for bookings, schedules, and shipment updates.Creating job files and bookings in Fresa ERP and ensuring all details are accurate.Preparing and sending pre-alerts and shipment documents to customers and overseas agents.Handling invoicing, billing, and documentation as per company and customer requirements.Following up with liners for freight confirmation and vessel details.Ensuring smooth communication between customers, agents, and internal departments.Maintaining proper records and providing timely updates to ensure customer satisfaction.
EDUCATION
SIES College of Arts, Science & Commerce SION(W)
Bachelor of management studies
ABOUT RUTHRA NIVETHA SHANMUGAVEL
Hello! I\'m Ruthra Nivetha, a customer service agent at Hallmark Logistics. I completed my…
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