Ruth D.
Guest Service Team Lead @Butlin's
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WORK HISTORY
Guest Service Team Lead @Butlin's
My role involves managing a team of advisors handling guest queries, bookings, and support, ensuring every interaction is smooth, helpful, and support them whilst they are on their break with us
EDUCATION
During work
Nvq in customer services level 2
During work
NVQ in team leading level 3
Longdean School
High School, GSCE'S
West Herts College
Dimploma, Dimploma in Supply and Secretarial Procedures
ABOUT RUTH D.
Hard working, determined and self motivated individual. Tends to think about tasks set and ask questions to obtain further information if feel that this is needed. Can work well on my own but also well as a team. Good team player. Like to learn new roles and tasks that will aid me further in helping people. willingness to learn and to able support other areas of the business.Has a clear understanding and knowledge of how to focus on KPI\'S and Know where to look to improve these.Always willing to learn new skills to add to my current skillset
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