Ruth B

Account Manager @Computacenter

London, GB

Account Manager sitting within the growing International TechCo and Media Sector, responsible for managing Global Customer Accounts with complex managed services, leading and campaigning technology sourcing and professional services opportunities.Managing complex sales campaigns, proactively building and maintaining relationships and rapport across a number of customers, levels and opportunities. Ability to adapt to customer requirements, working in a highly customer and business focused environment, managing customer liaison to transact complex services and complex solution sales.Strong commercial, legal and financial understanding, engaging with appropriate resources and management to ensure solutions meet customer needs. Expanding pipeline and record of business wins, setting clear expectations, and taking a straightforward and pragmatic approach, providing honesty to customers.Accountability for all operational transactions to ensure ownership of customers, identifying customer queries and resolving to enhance customer satisfaction.Responsible for sales documentation and methodology to enable the sales process, closing standard deals with a degree of complexity as well finding a broad range of new opportunities and customers to develop sales campaigns to maximise profitability. A team player, leading virtual teams and responding to complex bids and tenders with a strong attention to detail.Extensive commercial experience selling into high profile customer accounts providing, IT Infrastructure solutions, including Workplace, Datacenter, Cloud, Networking and Security services.Working in a fast paced, dynamic environment within a global leading independent provider of IT infrastructure services and solutions.

University of Hertfordshire

LLB, Law