Ruth Aybu

About Ruth Aybu

Accomplished professional with a Master’s in Healthcare Administration and 20 years of experience in health care systems and community and academic hospitals. Excelled as a Manager and Administrator in physicians group settings (over 10 years) and successfully managed practices and key operations for DeKalb Medical Physicians Group, Emory Healthcare, Atrium Navicent Health and private practice. Committed to developing strategies that support Hospital’s efforts in attaining continual growth and delivering quality patient care. Exhibits superior communication skills while forging positive relationships with a diverse range of individuals. CORE COMPETENCIES*Operations Management *Staff Leadership *Strategic Planning *Budgeting*Quality Assurance *Revenue Cycle *Policy Development *Data Analysis*Process Improvement *Communications *Physician Onboarding *Patient CareSELECT HIGHLIGHTS Championed solutions for Practice Managers that led to significant improvements in patient satisfaction. Received three “Gold Awards” for exceeding patient customer service goals for multiple sites. Collaborated with the Director of Operations during initiatives involving physician onboarding and practice acquisitions. Established development strategies that promoted the hiring and training of top-performing staff. Increased the wRVUs production by 196% from fiscal year 2014 to fiscal year 2015. Reduced FTE per Work Work Relative value units (wRVUs) from 10.68%(2014) to 4.87%(2015). Reduced no Show rate as percent of scheduled from 9%(2014) to 2.7 (2015). Successfully managed all aspects of the revenue cycle for multiple practices. Specifically, AR denials, backlogs in billing, coding and prelisting outstanding balance on a monthly basis.

Experience

1. Executive Director of Operations

   Piedmont

   Apr 2023 — Present