Rut Coca
Head of Reservations Services (Rooms and Restaurants) @Corinthia London
Signup · Get unlimited contacts
WORK HISTORY
Head of Reservations Services (Rooms and Restaurants) @Corinthia London
EDUCATION
Dynamic Client Solutions
NCFE Level 2 Certificate in Principles of Customer Service, Customer Service Management
The Open University
Effective Communication in the Workplace
North Hertfordshire College
Business and Administration - Level 2, Business Administration and Management, General
Universidad de Valladolid
Bachelor of Arts (Hons.) in English Studies, English Language, Literature and History- Irish, North American and British
Eulogio Florentino Sanz, Arevalo (Spain)
GCSEs, English, Maths, History, Science, Spanish, Literature, Arts, Philosophy
ABOUT RUT COCA
Enthusiastic and goal-oriented professional with extensive experience in working in fast-paced, multi-skilled and multi-function contact centre environments. Skilful at a high level of customer service and data accuracy as well as multi-property management. Ability to coach and mentor others while overseeing KPI targets, undertaking staff development and performance management. Experience with working and managing teams remotely. Educated at University level with a BA (Hons) English Studies degree, Business and Administration (level 2) and NCFE Customer Service (level 2). Spanish both written and spoken with an understanding of Portuguese and Italian.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.