Rusty Wilson
Yext
Annapolis, MD, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Yext
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EDUCATION
1985 — 1990
Penn State University
Bachelor of Science, Electrical and Electronics Engineering
SKILLS
LeadershipIT ManagementTeam LeadershipCustomer Relationship Management (Crm)ManagementDisaster RecoveryKpi ImplementationSugarcrmTeam ManagementExecutive ManagementOperations ManagementConflict ResolutionProcess ImprovementCloud ComputingOperational EfficiencySoftware as a Service (Saas)Leading Remote TeamsWeb DevelopmentTechnical SupportCustomer-FocusedBusiness Process ImprovementProfessional ServicesPerformance ReportingOpen Source SoftwareDatabasesVmwareProduct ManagementCustomer SupportSaasIntegrationZenossEnterprise SoftwareRemote TroubleshootingStrategySystems ManagementParatureStrategic PlanningCoachingNetwork DesignThought Leadership
ABOUT RUSTY WILSON
With over 20 years of experience leading global customer support operations, I focus on…
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