Rusty Wilson
- Role
- Yext
- Location
- Annapolis, MD, US
- LinkedIn followers
- 500 followers
About Rusty Wilson
With over 20 years of experience leading global customer support operations, I focus on…
Experience
Present
Education
Penn State University
Bachelor of Science, Electrical and Electronics Engineering
1985 — 1990
Skills
- Leadership
- IT Management
- Team Leadership
- Customer Relationship Management (Crm)
- Management
- Disaster Recovery
- Kpi Implementation
- Sugarcrm
- Team Management
- Executive Management
- Operations Management
- Conflict Resolution
- Process Improvement
- Cloud Computing
- Operational Efficiency
- Software as a Service (Saas)
- Leading Remote Teams
- Web Development
- Technical Support
- Customer-Focused
- Business Process Improvement
- Professional Services
- Performance Reporting
- Open Source Software
- Databases
- Vmware
- Product Management
- Customer Support
- Saas
- Integration
- Zenoss
- Enterprise Software
- Remote Troubleshooting
- Strategy
- Systems Management
- Parature
- Strategic Planning
- Coaching
- Network Design
- Thought Leadership
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