Rusty William Ray
Strategic Account Executive
- Role
- Strategic Account Manager at Incident IQ
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Rusty William Ray
Top producer with solid track record consistently exceeding quotas and business objectives. Expertise with start-up and growth stage organizations introducing new technologies, establishing new markets - with emphasis on cloud-native platforms. Strong leadership recruiting and developing effective sales, marketing, and technical resources have resulted in outstanding team accomplishments and customer loyalty.Specialties: Cloud-Native Technologies, IT Service Management (ITSM), Enterprise Service Management (ESM), IT Asset Management (ITAM), IT Operations (IT Ops), ITIL, CRM, New Logo and Account Expansion, Territory Management, Revenue Growth, Contract Negotiation, Business Consulting, Process Development, Team Leadership & Development, Prospecting.
Experience
Strategic Account Manager
Nov 2022 — Present · Raleigh-Durham-Chapel Hill, NC, US
Incident IQ is a service workflow platform built exclusively for K-12 schools, featuring asset management, help ticketing, facilities maintenance solutions, and more. The Incident IQ platform was introduced in 2017 and, since that time, it has been rapidly adopted by K-12 school districts across the U.S. Today, over 6.5 million students and teachers in over 1,100 school districts across the country rely on the Incident IQ platform to manage and deliver mission-critical services.
Education
North Carolina State University
BA, Business Management
1988
Skills
- Business Process Improvement
- Service Management
- Business Analysis
- Consulting
- Solution Selling
- Salesforce.com
- Program Management
- Team Leadership
- Enterprise Software
- Professional Services
- Integration
- Process Simulation
- Crm
- Itil
- Account Planning
- Contract Negotiation
- Territory Management
- Selling
- Start-Ups
- Information Technology
- IT Management
- Management Consulting
- New Business Development
- Saas
- Customer Relationship Management (Crm)
- Leadership
- Management
- Strategy
- Sales
- IT Service Management
- Change Management
- Vendor Management
- B2b
- Product Introduction
- Software as a Service (Saas)
- Business Development
- Process Improvement
- Cloud Computing
- Strategic Planning
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