Russell Taylor

About Russell Taylor

I\'m a Senior Application Development Engineer at Procore, where I\'ve spent the past 8 years integrating and optimizing external business systems, with a focus on Salesforce integrations.My work centers on driving organizational efficiency through custom integrations and automation. Currently, I\'m building AI tools for our SOD team, including a custom Gemini integration that leverages our LLM gateway to automatically classify and close support cases after customer issues are resolved—streamlining our support process across email, phone, and chat channels.I specialize in Salesforce across Sales, Experience, Service, CPQ, and Marketing clouds, working with technologies like Java, JavaScript, Apex, Lightning Web Components, and Visualforce. I hold Salesforce Admin, Developer I, and Developer II certifications.What drives me is solving real business problems—finding ways to eliminate manual work, reduce friction in processes, and help teams operate more effectively. Whether it\'s connecting disparate systems or building intelligent automation, I focus on solutions that make a measurable impact.If you\'re working on Salesforce integrations, custom AI implementations, or system optimization challenges, I\'d welcome the conversation.

Experience

1. Senior Application Development Engineer

   Procore Technologies

   Oct 2021 — Present · Carpinteria, CA, US

   Collaborate seamlessly with network staff, ensuring the smooth and reliable operation of software and systems to meet business objectives and processes.* Engage with executive team members, decision-makers, and stakeholders to define business requirements and systems goals, actively identifying and resolving business systems issues.* Lead the design and deployment of new applications and enhancements to existing software, leveraging a proactive approach to meet evolving business needs.* Develop best-in-class Salesforce solutions utilizing Apex, Lightning Components (Aura and LWC), and declarative features to harness the full capabilities of the Salesforce platform.* Establish and maintain integrations between Salesforce.com and external systems using iPaaS tools (Tray.io / Workato), REST/SOAP, and Platform Events.* Conduct thorough reviews of work delivered by team members and contractors, ensuring strict adherence to coding standards and industry best practices.* Provide technical leadership and guidance to the team, emphasizing the construction of Salesforce solutions that not only address immediate problems but also exhibit flexibility to accommodate scalable business growth.

Education

• UC Santa Barbara

  Aquatic Biology (B.S.), Biology/Biological Sciences, General