Russell Longley
Senior Manager @EY
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WORK HISTORY
Senior Manager @EY
London, GB
Service Design, Business Design, Innovation & Customer ExperienceCX Solution Lead for UKILife SciencesRetail & Consumer
EDUCATION
The University of Manchester
BSc, Computer Science with Business and Management
SKILLS
ABOUT RUSSELL LONGLEY
Experienced transformation leader with a proven track record in consulting, strategy, commercial, product, innovation and technology. Accomplished at leading large-scale CX and digital transformations for global organisations, delivering measurable results. Expertise in stakeholder management, business case development, and leveraging data and technology to enhance customer experiences. Recognised for driving innovation and achieving industry awards for initiatives with IKEA and Estee Lauder. Adept at building high-performing teams and fostering strategic relationships to unlock investment and deliver impactful change
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