Russell Heidorn
Agile Coach | Product Owner | IT Manager | Scrum Master - \"Helping companies transform through Agile, Product, and focusing on what really matters.\"
- Role
- Principle Agile Consultant at Optum
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Russell Heidorn
Accelerate delivery and value through management of agile, devops, lean, product, culture…
Experience
Principle Agile Consultant
May 2019 — Present · Minneapolis, MN, US
Agile Coach for teams running the desktop app supporting over call center agents in United Health Group. Working to migrating the platform to newer technologies while concurrently driving and maturing a transition to Agile, DevOps, CICD, Product focus and changing the culture.• Coached multiple scrum teams to deliver complex migrations to successfully migrate over call center agents to a new platform in a globally distributed environment all while driving core agile vision and techniques including continuous improvement and technical innovation as part of the transformation.• Led and facilitated multiple cross-team and division-wide activities to improve communication and information sharing while scaling collaboration to improve delivery as part of larger releases.• Coached and influenced senior leadership to challenge norms, embrace cultural change and accelerate transformation through proven values and principles to increase satisfaction and performance.
Education
University of Minnesota - Carlson School of Management
Bachelor of Applied Science (B.A.Sc.)
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