Russell B. Santos-Weaver
Sr Salesforce Administrator @First American
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WORK HISTORY
Sr Salesforce Administrator @First American
US
Daily maintenance and proactive growth for Mortgage Solutions division.• Orchestration, Triggered, and Screen Flows while cleaning up technical debt.• Improving usability and user experience. Moving to Dynamic Forms. Dynamic Lists, Dynamic Actions. Improving page and record layouts. Navigation by Lightning App and Profile.• Configuring Forecasts, Pipeline Inspection and tools for Sales.• Moving offline processes into Salesforce for improved data collection, automation, collaboration, transparency and future enhancements.• Work with other depts to define business requirements, processes, and data, then managing and implementing projects to reduce time, keystrokes, providing better visibility into data, and enhanced user experience.• Analytics Tab, Tableau, Dashboards and reports as needed by the business.• Successfully brought in additional sales team into our current instance, implementing Sales Engagement and Cadences.• I have also worked on technical debt in the system eliminating objects, fields, reports, and non-essential objects added over the years.
EDUCATION
University of San Francisco
BS, Management of Information Systems
FIDM
Associate of Arts (A.A.), Fashion Merchandising
SKILLS
ABOUT RUSSELL B. SANTOS-WEAVER
Accomplished Management Professional with expertise in cutting edge technology for improving processes and operations to automate and customize the online presence of B2B companies. A passion for business process, system integration and project management providing superior service delivery with an engaging management style. Derive genuine pleasure from identifying business process opportunities, and spearheading rapid improvement while developing high-potential employees.
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