Russell Hansen
Manager, Pharmacy Quality Assurance at CoverMyMeds
- Role
- Manager, Pharmacy Quality Assurance at CoverMyMeds
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Healthcare & Human ServicesView LinkedIn profile
About Russell Hansen
Passionate servant leader on a mission to blend thirty years of professional experience…
Experience
Manager, Pharmacy Quality Assurance
Sep 2020 — Present · Dallas-Fort Worth, TX, US
Education
International Aviation and Travel Academy
Call Center Operations
Western Iowa Tech
Business Administration, Management and Operations
Skills
- Coaching
- Data Analysis
- Team Building
- Management
- Budgets
- Operations Management
- Team Leadership
- Strategic Planning
- Project Management
- Customer Service
- Vendor Management
- Windows
- Performance Management
- Crm
- Visio
- Iex Total View
- Business Process Improvement
- Call Center
- Ewfm
- Eliza Ivr Portal
- Program Management
- Call Centers
- Healthcare
- Workforce Management
- Microsoft Office
- Sales
- Avaya
- Genesys
- Customer Satisfaction
- Training
- Cisco Call Manager
- Customer Relationship Management (Crm)
- Forecasting
- Business Analysis
- Process Improvement
- Microsoft Excel
- Analytics
- Quality Assurance
- Strategy
- Change Management
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