Russ Cobb
Lead Customer Solutions Manager at Evergy
- Role
- High School Sports Official at Evergy
- Location
- Topeka, KS, US
- LinkedIn followers
- 500 followers
About Russ Cobb
Vast experience in handling customer interactions for both internal and external…
Experience
High School Sports Official
Aug 2020 — Present · Lawrence, KS, US
High School and Jr High Volleyball Official - 2020-present High School and Jr High Basketball Official - 2023-present
Education
Topeka Technical College
Computer Networking
2000 — 2001
Wichita State University
Mini-MBA Program
2015 — 2015
University of North Carolina at Chapel Hill
BA
1989 — 1993
Skills
- Customer Relationship Management (Crm)
- Inter-Personal
- Diversity
- Six Sigma
- Call Center
- Vendor Relationships
- Building Operator Certifcation
- Transformational Leadership - 2011
- Relationship Management
- Lean Six Sigma White Belt - 2012
- Management
- Project Planning
- Long-Term Customer Relationships
- Call Centers
- Business Process Improvement
- Diversity Champions - 2009
- Leadership Elite - 2010
- Energy
- Customer Service
- Program Management
- Process Improvement
- Economic Development
- Electric Power
- Business Energy Professional
- Nerc
- Negotiation
- Customer Experience
- Leadership Westar - 2008
- Contract Negotiation
- Leadership
- Customer Satisfaction
- Troubleshooting
- Relationship Builder Elite - 2010
- Project Management
- Coaching
- Telecommunications
- Analysis
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