Russ Dorr
Experienced Process, Program and Quality Manager
- Role
- Change Manager at Genesis10
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Russ Dorr
I\'m an experienced and versatile PMP-certified professional with a history of driving desired project and quality improvement results in the technology and customer service environments. I have a passion for: Serving customers with excellence and integrity Leading and/or participating in highly-functioning teams Continuous improvement of products and processes Continuous, lifelong learning Cross-functional and cross-cultural collaboration Making the workplace fun and energetic I am skilled and experienced in project management, quality assurance, analytics, business process Improvement, service strategy and planning, and leadership (formal and informal). Although my university degree is technical, I have recent experience that required me to quickly develop and understand deep business acumen and understanding of financial drivers. I received a BS EET (Electronic Engineering Technology) from Kansas State University, and have continued to learn new skills and ideas throughout my career. I\'m seeking a meaningful role in an organization where I can add value and apply my expertise and capabilities.
Experience
Change Manager
Nov 2022 — Present · Dallas-Fort Worth, TX, US
Communicate enterprise policy and process changes downstream to Program & Project Managers to ensure bank compliance • Train Program and Project Managers on Global Technology tools by coaching and sharing knowledge of the approved productivity and management tools• Reduce Program & Health Risk by reviewing/monitoring governance reports • Facilitate routine Change Management meetings and increase the overall success rate of all key metrics by working closely with Program and Project Managers • Conduct internal reviews and targeted assessments
Education
Kansas State University
BS EET
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