Russ Cook

About Russ Cook

Strong, strategic, customer service oriented Director who has 30 years experience in the…

Experience

1. Director of Systems Engineering

   Wachter, Inc.

   Mar 2011 — Present

   For WACHTER, Inc\'s Technology Solutions Department I help drive the technical sales agenda and assure prospects and customers that they have the right technical solution to meet their needs. • Within the company, I work with the Sales Team to determine customer requirements, influence evaluation criteria, set customer expectations, conduct presentations and evaluations and direct the delivery of the proposed solutions. • Responsible for all design, configuration, Scope of work and pricing of customer solutions in various Cisco technologies. • Must understand the business and technical objectives, and effectively communicate the solutions to our customers and prospects. • Administer Training for all WACHTER, Inc employees on our role in the Cisco Channel Partner Program • Manage the Customer Success Manager Team

Skills

• Telephony
• Networking
• Cisco Ios
• Network Administration
• Fiber Optics
• Network Design
• Data Center
• Cisco Call Manager
• Hardware
• Unified Communications
• Voip
• Network Architecture
• Tcp/Ip
• Switches
• Ospf
• Integration
• Firewalls
• Lan-Wan
• Virtualization
• Cisco Nexus
• Telecommunications
• Wan
• Ip
• Security
• Routing
• Ethernet
• Qos
• Cisco Routers
• Ccna
• Operating Systems
• Network Security
• Solution Selling
• Network Engineering
• Frame Relay
• Wireless Networking
• Cabling
• Troubleshooting
• Cisco Routing & Switching
• Pre-Sales
• Vpn