Ruslan Volkov

Experience

1. Sr Director Pmo & Finops

   RingCentral

   Oct 2011 — Present

   Promoted from Project manager (3 years) and Sr. Project Manager (3 years) Project management: • Significantly (2x) improved success rate of projects by introduction of project management approach and standardization of projects • Deployed entire Ringcentral production and stage infrastructure (over VMs, 12 locations across the world) by leading cross-functional team of engineers (up to 30 people) Release/Program management: • Automated release rollout planning by introducing internal release management tool, which (with other process improvements) allowed to manage 5x more projects and substantially improved visibility for all stakeholders (Product, Engineering/QA, OPS teams) • 3x times increased patch rollout speed by implementing batch-based rollout approach Process improvement: • Transformed rollout of company’s major releases from unique projects to process (formalized release management process, standardized release documentation, implemented post-mortem analysis) • Improved China office’s business processes for Lab team, integrated with global policies, which along with HW replacement allowed to reduce 2x times number of environment issues, increased stability of Lab, more than 2x times decreased time for resolution Leadership: • Lead globally distributed team of 70 professionals (Deployment team, Lab team, Release management team, DevOPS tools teams) located in US, China, Russia, Ukraine • Conducted trainings time-management, common management and project management trainings for teams Public cloud cost management/optimization (AWS, GCP): • 40% cost reduction achieved by rightsizing, using reserved instances and cleaning up AWS environment • Built from scratch and implemented cost management and optimization policies and in-house tools (tagging standards, tag enforcement policies, RI, security, hardening policies)

Education

• Saint Petersburg State University of Aerospace and Instrumentation

  Master's degree, Electrical, Electronics and Communications Engineering

Skills

• Start-Ups
• Vas
• Sip
• Management
• Software Development
• Product Management
• Team Management
• Requirements Analysis
• Telecommunications
• Scrum
• Voip
• Pre-Sales
• Mobile Devices
• Product Development
• Project Planning
• Tcp/Ip
• Analysis
• Mobile Communications
• Team Leadership
• Cloud Computing
• Test Planning
• Software Project Management
• Agile Methodologies
• Databases
• Integration