Rushi Sanathra

About Rushi Sanathra

I\'m an empathetic Customer Success professional with a history of managing client relationships post-sale, including onboarding, implementation, adoption, and renewal. At my last startup, I built customer operations from the ground up, leading to the company\'s growth from $5 Million ARR to a $50 Million ARR. My strategy for success is to advocate for the customer\'s outcomes, provide a phenomenal customer experience, and keep my eye on the company\'s revenue goals.I am an active listener, problem-solver, and data analyst. I\'m detail-oriented and excellent at keeping the team on track for the goal, providing a unique perspective to any setting I\'m in. I\'m looking to join a Customer Success team at a SaaS organization that genuinely cares about the customer and product innovation. I genuinely believe that a company\'s health relies on nurturing customer relationships.

Experience

1. Senior Customer Success Manager

   Greenhouse Software

   Oct 2025 — Present

Education

• Presidio Graduate School

  Certificate in Sustainable Business

  2016 — 2017

• General Assembly

  Certificate, Digital Marketing

• UC Irvine

  BA, Economics and Sociology

• Canyon High School

  High School Diploma, General Studies

Skills

• Manufacturing
• Quality Management
• Procurement
• Sustainability
• Nonprofits
• Financial Literacy Training
• Strategy
• Cross-Functional Team Leadership
• Social Entrepreneurship
• International Development
• Operations Management
• Team Building
• Management
• Customer Service
• Sourcing
• International Project Management
• Project Planning
• Supply Chain
• Organizational Development
• Logistics
• Logistics Management
• Employee Management
• Management Consulting
• Livelihood
• Account Management
• Entrepreneurship Development
• Leadership
• Program Management
• Supply Chain Management
• Strategic Sourcing
• International Logistics
• Vendor Management
• Research
• Contract Negotiation