Rushikesh Nawathe

About Rushikesh Nawathe

I am an experienced professional with an established record of digital marketing and community management experience. Recognized for demonstrating a natural aptitude for overseeing and executing community management and marketing duties to increase audience engagement, as well as for leading the development of marketing campaigns and strategies and for spearheading the creation of compelling and top-quality content. Professional focal points include relationship management, team leadership and collaboration, audience engagement, brand awareness, event coordination, solution development, content development, social media marketing, performance improvement, and project management. Delivering superior performance on the latter areas of expertise requires utilization of effective communication and interpersonal skills, as well as business acumen, strategic planning, and problem-solving to support efficiency and maximum success. Most recently, I was the Community Manager in the Global Social Media Team with AMD India. In this role, I presided over key CX-related activities and instituted improvements in brand health across all social platforms. I also administered and resolved high-level queries and incidents, performed the monitoring and evaluation of sentiments around announcements and product launches, and devised and developed CX optimization strategies to improve response time and rate. In addition, I liaised with senior leadership and various other personnel and teams to ensure the company’s community management support structure was driving the business forward at all times. Colleagues describe me as a driven, innovative, strategic, precise, down-to-earth, dynamic, and managerial expert who can be relied on to offer superior operations that deliver profitable results on time and under budget.

Experience

1. Community Manager

   AMD

   Mar 2022 — Present · Mumbai, IN

   Extensive efforts and operations in the previous role were recognized by senior leadership with a transition to the Global Social team as part of their components and gaming BU worldwide-Operated in a pivotal capacity by overseeing and coordinating key activities related to the Customer Experience, driving significant improvements in brand health across all social platforms-Dealt with and addressed a wide range of high-level queries and leveraged expertise to administer and respond to crises and incidents-Conducted the ongoing monitoring, tracking, and evaluation of all sentiments around announcements pertaining to product launches while guaranteeing accurate brand communication-Led the creation, development, and implementation of CX optimisation strategies to propel improvements in response time and rate, structuring queries and creating decision trees for efficient and accurate responses.

Education

• Mulund College of Commerce

  Bachelor of Science - BS, Computer Science

  2015 — 2019