Rushikesh Joshi
ITIL V4 CERTIFIED || Senior Infrastructure Engineer at S&P Global
- Role
- Senior Infrastructure Engineer at S&P Global
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rushikesh Joshi
Entrepreneur | Agro Exporter | India I am building Tru Source Global, an…
Experience
Senior Infrastructure Engineer
May 2024 — Present · Mumbai, IN
Resolution of L 1 and L 2 calls related to Hardware & Software • Testing & Pushing patches on all the systems via ME. • Call logs in OEM for any IT assets or with vendors. • Procurement for IT assets & S/W lic. • IT Induction for new joiners & Maintain IT assets for new joiners & Employee exits.• Manage asset inventory & Critical assets for PAN India client office and prepare reports for IT.• Day-to-day work on tickets. • Co-ordinate with Vendors or OEM for H/W & 3rd Party application support. Coordinate with the Regional IT team for Server & Network Related Issues. • Configuration of Software in the user\'s PC with the help of Remote Access• Active directory meatiness, managing the AD updated and password reset and account lockouts• Troubleshooting with the network using Dame ware, VMC & Remote Access, Anydesk, etc. • Creating User Accounts, Configuring User Profiles, Creating local and Global Groups, and Managing Accounts. • Installing Operating Systems and other customized Software on Workstations as per requirement. • General troubleshooting of LAN, checking the connectivity of Work stations, and checking error logs.• Handling the desktops and Laptops as per the requirements to ensure proper security. • Wireless Configuration, Data cards modem with VPN Client Installation and configuration. • Provide assistance for locally attached printers, network printer
Education
The Global Open University Nagaland, Dimapur
Information Technology
2009 — 2012
calorx teacher University
Master of Science - MS information technology
2012 — 2014
Welingkar Institute of Management
Master of Business Administration - MBA
Skills
- Management
- Networking
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