Rushang Shah

Continuous Improvement Leader Operational Excellence @Ingram Micro

Mississauga, ON, CA

Led continuous improvement initiatives across Safety, Quality, HR, and Operations departments, applying Lean principles, Kaizens, and RCCMs to drive impactful process changes within the OPEX group. Achieved $500K in cost savings while enhancing efficiency, productivity, and associate satisfaction. Designed and deployed a resource planning model to optimize labor forecasting and management across North American warehouses. Developed daily operating plans and resolved variances between plan and actuals by leveraging data modeling to identify labor inefficiencies, resulting in $1.5 million in annual OPEX savings. Revamped Amazon’s returns business by implementing value stream mapping (VSM), optimizing workflow processes, and redesigning layouts. Eliminated non-value-added activities, boosting processing output by 15% and delivering $250K in annual operating income savings. Led Lean Six Sigma initiatives focused on quality, safety, delivery, cost and productivity — delivering OPEX savings and upskilling frontline staff through structured problem solving – RCCM, Kaizen and SOP training. Managed and interpreted analyses of daily, weekly, and monthly site performance by developing KPI dashboards (Power BI, Tableau) to monitor service level commitments and proactively recommend actions to mitigate risk. Conducted Leadership Gemba Walks to engage with frontline teams, identify bottlenecks, and implement solutions that improved output by 15% and reduced lead time.

University of Houston

Master's degree, Industrial Engineering

Dharmsinh Desai University

Bachelor's degree, Mechanical Engineering