Rupesh Karun
Technical Account Manager @ LinkedIn | Pre-Sales, Customer Success , Project Management
- Role
- Principal Technical Account Manager at Linkedin
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rupesh Karun
As a Principal Technical Account Manager at LinkedIn, I have over 10 years of experience in the IT industry, working with diverse and complex technologies and products in the internet, security, and network space. My mission is to help customers address the challenges and opportunities involved in delivering an enterprise application or website over the internet, and to ensure their satisfaction and success with LinkedIn\'s solutions and services.I work closely with the sales team to identify and qualify sales opportunities, handle key customer technical objections, and develop the strategy to resolve technical roadblocks and close sales deals. I also work closely with customer support, engineering, and product management to bridge gaps in the products and customer requirements, and to provide feedback and insights to improve the product portfolio and customer experience. I have cross-cultural experience and good client-interfacing skills, having worked with several customer representatives from NA, EMEA, and APAC regions. I provide systems/product training and identify opportunities and recommendations in products and processes. I am passionate about technical evangelism, technical account management, and customer success management, and I specialize in machine learning, CDN, cloud services, web and mobile technologies, cloud security, digital strategy, and internet networks. I have multiple certifications in programming, security, and personal development, and I have received multiple honors and awards for sales and technical excellence. I am always eager to learn new skills and technologies, and to share my knowledge and expertise with others.
Experience
Principal Technical Account Manager
Jun 2023 — Present · Bengaluru, IN
Education
M.E.S Indian School,Doha-Qatar
Secondary and Higher Secondary
1993 — 2003
Qafco Primary School, Mesaieed - Qatar
Primary School
1989 — 1993
Government Engineering College, Thrissur
B.Tech, Electronics & Communication
2003 — 2007
Skills
- Routers
- Routing Protocols
- Eigrp
- Ospf
- Internet Protocol Suite (Tcp/Ip)
- Nat
- Domain Name System (Dns)
- Routing
- Vlan
- Lan Switching
- Ccna
- Networking
- Stp
- Cisco Ios
- Cloud Computing
- Open Shortest Path First (Ospf)
- Switches
- Qos
- Ccnp
- Rip
- Bgp
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